Who we are
This website is run by Legentrix Technologies Limited, a company registered in Nigeria, based in Lagos ("Legentrix", "we"). We are the data controller for the personal data described in this notice.
For anything about your personal data, email support@legentrixlabs.com with "Privacy" in the subject line, or call +234 902 832 9333.
This notice covers our website, enquiries and demo bookings. Data inside our products, such as QualityPulse, is handled under the contract with the organisation that uses them.
What we collect
- Enquiries. Your name, work email, company, number of sites, what you are interested in and your message, plus the page you sent it from, the time, and the country your connection comes from.
- Demo bookings. Your name, email, company, the time you choose and any notes you add.
- Template requests. Your email address, if you choose to give it.
- Direct messages. Anything you send us by email, WhatsApp or phone.
- Technical data. Your IP address and browser details, used to deliver the site, run our bot check and count visits.
Please do not send us health, financial or other sensitive personal information through our forms.
Why we use it, and our lawful basis
| Purpose | Lawful basis under the Nigeria Data Protection Act 2023 |
|---|---|
| Replying to your enquiry, arranging a demo or pilot, preparing a quote | Steps you ask us to take before a contract (section 25(1)(b)(i)) |
| Sending you an automatic confirmation that we received your message | Steps you ask us to take before a contract (section 25(1)(b)(i)) |
| Sending product notes, if you asked for them | Your consent (section 25(1)(a)), which you can withdraw at any time |
| Keeping the website secure, blocking spam and bots, counting visits in aggregate | Our legitimate interest in a safe, working website (section 25(1)(b)(v)) |
| Keeping records once you become a client | Our legal obligations, such as tax and company records (section 25(1)(b)(ii)) |
We do not sell personal data. We do not make automated decisions about you or profile you.
Who we share it with
We use these service providers, each under a written data processing agreement:
| Provider | What they do for us |
|---|---|
| Cloudflare | Hosts the website, filters attacks, runs the bot check, stores enquiries and counts visits |
| Resend | Sends our enquiry alerts and your confirmation email |
| Cal.com and Google Calendar | Handle demo bookings and video calls |
| Google Workspace | Receives and stores email you send us |
| Carries messages, only if you choose to contact us there |
We may also disclose personal data where the law requires it.
Transfers outside Nigeria
Our providers process data outside Nigeria, mainly in the European Union and the United States. We protect these transfers with contractual clauses that bind each provider to standards of protection substantially similar to the Nigeria Data Protection Act 2023 (section 41(1)(a)). When we reply to an enquiry or arrange a demo you asked for, the transfer is also necessary for steps you asked us to take (section 43(1)(b)). You can ask us for details of these safeguards.
How long we keep it
| Data | How long |
|---|---|
| Enquiries and direct messages | 24 months after our last contact with you |
| Demo bookings | 24 months after the meeting |
| Product note subscriptions | Until you unsubscribe. We then keep your email only on a do-not-contact list. |
| Security and traffic logs | Kept by Cloudflare for its standard short period, usually days to weeks |
| Client records | As long as the law requires, typically six years after the contract ends |
Cookies
We do not use advertising or tracking cookies. Cloudflare may set strictly necessary cookies to protect the site from bots and attacks. Our visitor statistics are collected without cookies, and our fonts are served from this website.
Your rights
Under the Nigeria Data Protection Act 2023 you can ask us to:
- confirm whether we hold your data, and give you a copy;
- correct data that is wrong or incomplete;
- delete your data;
- restrict or object to how we use it, including at any time for product notes;
- give you your data in a portable format;
- withdraw your consent, as easily as you gave it.
Email support@legentrixlabs.com. We may ask you to confirm your identity before acting, and we will respond within 30 days. If you are not satisfied, you can complain to the Nigeria Data Protection Commission at ndpc.gov.ng.
Children
This website is for businesses. It is not intended for anyone under 18, and we do not knowingly collect their data.
Security
We protect personal data with access controls, encrypted connections and the measures described in our trust centre. If a breach puts your rights at risk, we will tell the Nigeria Data Protection Commission within 72 hours and tell you without delay where the law requires it.
Changes to this notice
We will update this page when our practices change and show the date of the latest version at the top.